Banks especially in Private sector make sure that their reputation levels are always high in the eyes of their customers. So they often tend to give best of the service, business and customer interaction to their customers to build their brand.
However Banking giant HSBC was shamed before 1000s of its customers after a website blunder on its Hong Kong page which directed unwitting visitors to a pornographic site. The company very soon after realizing the mistake had to tender a public apology to people.
Tragedy is that several media houses mocked the banking giant about their new business arena (Porn). HSBC had to come up with one more statement clarifying that the company is not in any way related to the Porn website. An internal inquiry is ordered to identify the reason behind the blunder.
M9
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